FAQs

What time is service held?

Sunday mornings at 9:00 and 10:30a.m. (Kids Zone is open for the 9:00 service)

Is there a dress code?

No need for your Sunday best. Casual is more than fine. Your pastors will be dressed similarly. Check out our staff page to get to know us!

What time should I arrive?

Come 10-15 minutes early if you’d like and enjoy a cup of coffee in our cafe, check out Kids Zone or peruse our Guest Service/Next Steps kiosk area to find out what is going on beyond Sunday service. Our greeting team is happy to help with any information that you need, from the location of the restrooms, to directions to Kids Zone to the weekly bulletin.

Will ample parking available? Is the building handicap accessible?

Our hospitality begins before you even enter the building. Our Parking Team braves all sorts of weather to make sure the parking lot is a safe and stress-free zone. If you have a special need, please let one of the people in the yellow vest know and they will assist you. Our new building will be accessible to all.

What can we expect during service?

We want your experience to be relaxed. Take a seat wherever you want. Bring your coffee with you. There is a timely and meaningful message, as well as engaging music and videos. Our music and related content comes from a variety of secular and Christian sources, and reflects traditional as well as contemporary styles. You can see a list of the songs we've played each Sunday here. We celebrate communion on a monthly basis and baptism six times per year.


What version of the Bible do you use?

The Bible we use is The Message: The Bible in Contemporary Language, created by Eugene H. Peterson and published in segments from 1993 to 2002. It is a paraphrase of the Bible’s original languages. Peterson says he wrote THE MESSAGE translation “to bring the New Testament to life for two different types of people: those who hadn't read the Bible because it seemed too distant and irrelevant and those who had read the Bible so much that it had become ‘old hat.’”

What about Baptism and Communion at NEC?

In the Reformed strain of Christian thought, children are included in the sacrament of baptism. This is mostly because this sacrament is understood as a sign and seal of God’s promise to be our God, accepting us in and through Christ. Our acceptance is learned and experienced (and hopefully one day embraced) in a community of faith where Christ is Lord. Baptism is a beautiful way for us to celebrate and remember God’s desire to be our God even before our desire for him begins, so it is truly by grace. Much like circumcision did before Christ, baptism offers a visible and tactile experience for us to welcome new people into the community of faith. We understand that other traditions have different understandings of baptism. Many of us are from various backgrounds such as Roman Catholic, Baptist and Jewish. Each tradition has its own understanding. We respect that. If you have more questions about baptism, or would like to have your children baptized (or be baptized yourself) please come to our Get to Know NEC session, where we can discuss the matter with other curious people.

Communion (Eucharist or the Lord’s Supper) is also a sacrament that celebrates the love and grace of Christ in community. The emphasis is a little different from baptism, in that we point especially to his offer to eat and drink “as often as you remember me.” While baptism emphasizes coming into community, communion emphasizes staying in community (see 1 Corinthians 11). Children, with a child-like faith, are encouraged to participate. Parents are encouraged to speak with their children about the sacrament, their faith, and their experience in community. Some wonder if the children are knowledgeable enough to participate. Our own understanding as adults is also limited, and hinges on our own child-like faith. Therefore our answer to the question, “Why do you allow young children to participate?” is “Child-like faith is all we need.”

Why don’t you pass an offering plate?

Our Sunday service is a gift to you. If we passed a plate, it would appear we expected you to make a commitment to a church and a community of people you know little or nothing about. That’s the last thing we want! Our members and regular attendees — and others who choose to play a part in our mission — fully support the staff and operations of NEC. If you would to give, you can visit our Give page.

Why is your music different from most churches?

NEC purposefully speaks to all people through art that is interesting, energetic and relevant. Even so-called secular music contains truth from God we can identify with — because all truth is God's truth no matter where it comes from.

I (or someone I know) needs help/prayer. What do I do?

In addition to prayers offered during the Sunday experience, we will have a prayer table in the back of the sanctuary where you can leave a prayer request or ask to pray with one of our volunteers. Please visit our Need Help page for community resources.

I’ve attended a few services or am considering it, how do I learn more about NEC?

Look closer. We don't mind. We know we're a bit different from what you might be used to or what you had expected. Here are some ideas: 1) Continue to explore our website (specifically who we are and you belong here). 2) Our pastors also host periodic ‘Get to Know NEC’ sessions after virtual service. The perfect time to learn about our mission and beginnings and ask any questions you may have! 3) Check out our Next Steps page to find more about volunteer opportunities and various ways to connect at NEC.

What does 'becoming a member' mean?

The biblical practice of community living is about commitment. Although the Bible said pretty much nothing about church membership, it did say a lot about committing to a body, first the universal body of Christ, and secondly to a group of other believers where you can live out Christ's way of life.

The New Testament scriptures are saturated with examples and stories of people committing to the local church. Today, we call this belonging. To belong to a church is to make a public promise to live according to God's word and to support the work of the congregation.

Membership means ministry and service, going from being a consumer to becoming a contributor: sharing God's love and care to others through giving of your time, talents and resources. At NEC, we commit to being a church not for ourselves, but to show the love of God to others. Visit our membership page for more information.


Kids Zone

## What is Kids Zone? Kids Zone is our Sunday morning programming for children (infant through 5th graders). Kids Zone consists of two safe and friendly environments: **Little Kids Zone** for children aged birth through preschool, and **Big Kids Zone** for children in Kindergarten through grade 5. Kids Zone is open during the 9:00 service every Sunday (aside from a few holiday weekends during the year).

What is Kids Zone's mission?

It is our mission to support the families of New England Chapel by providing them with a safe, consistent, and fun environment for their kids to learn about and experience God’s great BIG love.

We’re new to NEC, how do I register my child in Kids Zone?

First, welcome to Kids Zone! We’re happy to have you! To register your child, please visit the Host Desk stationed in the lobby of Kids Zone during Sunday service or you can register online and then stop by the Host Desk where you will find assistance to sign your child(ren) in and find the appropriate classroom.

What are the volunteer/child ratios for each classroom?

There must be a minimum of two volunteers in each room, regardless of how many children are present. Children will only be admitted to the room when two volunteers are present.

Little Kids Zone

  • Infant (birth to 18 months): 1 volunteer per every 2 children

  • Toddlers (18 months to 2 years): 1 volunteer per every 3 children

  • Preschool (3 and 4 year olds): 1 volunteer per every 5 children

Big Kids Zone (Kindergarten through 5th grade):

  • 1 volunteer per every 5 children

How can I volunteer in Kids Zone?

We’d love to have you join the team! Being in Kids Zone is a great way to meet other families and serve at NEC. Apply here

We’re not regular attendees at NEC. When we do come, can our child attend Kids Zone?

Of course – all are welcome! We require all visitors to register at the Host Desk in Kids Zone lobby. Each child, visitor or regular attendee, will be assigned a specific number so we are able to contact any child's grown-up if needed.

Does Kids Zone have paid staff or is it strictly volunteer-run?

We have one full-time staff member - Joy Moon - who works to organize and plan for our Sunday schedule. But none of that would matter without our fantastic volunteer base that really makes it all happen. Volunteers are a tangible expression of God's love and we so appreciate all those that donate their time and talent to Kids Zone. Interested in joining the team? Apply here

What type of screening/training do your volunteers receive?

We invest in our volunteers by equipping them through teams, training and encouragement. All Kids Zone volunteers must complete an application, provide several references, complete a background check and attend an annual volunteer training session.

How will I be notified if I’m needed during service?

Children receive a badge with their name and a number. Parents get a corresponding badge with the corresponding number. If you are needed during service, the number will appear on the stage screens, after which we ask that you go to the appropriate "zone", where the Team Leader will let you know why you were called.

What are your policies regarding diaper changing and bathroom runs?

When kids have to go, they have to go. If your child requires a diaper change, the parent/guardian. For safety purposes, we require a child to be accompanied by two volunteers for bathroom runs. If we are not able to accomodate that ratio, we will page the parent/guardian. We encourage parents to have their child use the bathroom before entering class in the morning.

What type of curriculum do you offer?

Kids Zone utilizes the Orange curriculum, more specifically "My First Look" for LKZ and "252 Kids" for BKZ.

In Little Kids Zone (birth - preschool) our curriculum is designed to give our youngest children a first impression of their loving heavenly Father. The curriculum keeps it simple and fun, focusing on three basic truths: God made them. God loves them, and Jesus wants to be their friend forever.

Kids in Big Kids Zone(kindergarten - 5th grade) learn key biblical truths with real-life applications through relationships with their small group (classroom) leaders, and a larger group worship/story format. In Big Kids Zone we hope to equip kids to grow up making wiser choices, build stronger relationships, and develop a deeper faith.

My child has special needs and I’d like to connect with a KZ staff person about this.

Yes, we want to talk with you and identify how to best accommodate your child. When you register your child there is a space on the form to tell us about any accomodations your child would benefit from. You will be contacted by the Kids Zone Director.

Is food served in any of the classrooms?

Because of the prevelance of food allergies, we try to limit food as much as possible in all of our classrooms. If a specific food item (that adheres to any food allergies in the classroom) is involved in one of the projects, signage will be posted notifying parents/guardians.

My child has significant separation anxiety. Needless to say, its hard for him to part with me on Sunday mornings. Any suggestions on what I can do?

We want parents to be able to enjoy service knowing that their little one is being loved and cared for. That being said, we know it can be hard to be peaceful when you're worried. We came across a great article recently that may shed some light on how to make the goodbye a little easier.

If you find yourself unable to comfortably leave your child in his or her class and if sitting in the sanctuary is too much, you can enjoy service in another location of the church where it will be broadcast on TV. The Dugout is located on the left as you enter the building. There are a few toys and coloring available there to entertain your child while you watch service in close proximity.

Other Questions?

Please email Joy Moon (joy@nechapel.org) Kids Zone Director with any additional questions.


Youth Group

What is available for my middle and/or high schooler?

We offer programming for middle and high school students Sunday evenings, from 6-8, at New England Chapel. During Sunday morning service, we encourage students to attend service with their parents, or get involved in a volunteer position during Sunday service.

What does a typical Youth Group meeting look like?

After some fun scootering around the sanctuary, video gaming on our Nintendo Switches, chilling out on one of our many beanbag chairs, listening to some tunes or doing some crafts or checking out some board games (yeah there's A LOT to do!), we usually coordinate a fun challenge or game to build friendships and connections. Large group time includes a lesson that relates a biblical truths to real-life issues and realities facing our teens. Small groups (divided by age and gender) follows to dig a little deeper and we round up for prayer and announcements just before pick up.

My child is hesitant to check out Youth Group. How do you typically help kids who are reluctant?

We get it: Most teens are wary of new people/places, and trying new things can be scary! We have a few suggestions:

Suggest they bring their best buddy, a neighbor or relative that takes off some of the anxiousness (remember all kids must be 6th to 8th grader to attend) Shoot us (see contact info below) any questions you or better yet your child has about the night and tell us a bit about your son or daughter so we can be ready to greet them! Please know we have seasoned and fun volunteers/attendees ready to greet them and show them around the entire night! Have them read this Q&A so they will better understand the night. Its especially important that they know it’s fun and...candy!

Do you have to register prior to the night?

No, but we do recommend it, as it saves time at drop-off. You only register once: we ask for contact information as well as any allergy information or medical needs.

What time is drop off & pick up?

Check-in is in the front lobby at NEC beginning at 5:50 p.m. Pick up is at 8 p.m.

Are there rules at Youth Group?

Yes, because it is our priority for kids to feel safe while they feel connected with others. The rules are decided and agreed upon by the entire group:

  • Listen to leaders and each other. While we all have a lot to share, there is so much we can learn from each other! You might hear a perspective you have never considered.
  • Once you're here, you're part of our Youth Group family. You should feel comfortable to share about what is going on in your life without being judged, or worried that people will talk about you behind your back. What is shared in Youth Group stays in Youth Group.
  • Be open to meeting new people and letting them get to know you. Some of the best relationships/combinations are made with people who might be very different than yourself (think Tom and Jerry, Spongebob and Squidward...).
  • Have the best night of your week! Because we think that's what you'll find here!

Who are the Youth Group leaders?

Cara Sherrod is our Youth Intern. She is a recent Youth Group graduate who has a passion and zest for Youth Ministry (she is hoping to pursue this as a career!). While we are currently in the process of finding and hiring a full-time Youth Group Director, Cara is sharing her talents with us (with the full support of the NEC staff and an amazing group of volunteers - consisting of current and former Youth group parents, as well as a few very capable Youth Group grads) in the meantime. She can be reached at cara@nechapel.org